welcome

Welcome to Critical Info

The Critical Info Platform is your personal backup plan — a calm, secure way to record where your important information is kept and share it, so the people you love aren’t left guessing when it matters most. It guides you through 15 key life areas capturing key wishes, contacts, important documents, pets’ care, and personal stories.

Most Australians don’t have this information written down, leaving families to make stressful decisions under pressure. Critical Info helps change that by supporting you to take one small, guided step at a time — so when the moment comes, everything important is already clear and accessible.

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Welcome to Critical Info

The Critical Info Platform is your personal backup plan — a calm, secure way to record and share where your important information is kept, so your loved ones aren’t left guessing when a crisis happens
10 Days Trial
FREE 10 Days Trial

Experience the Critical Info Platform with no credit card required. Complete Day 1 of your Critical Info Profile and explore the Critical Info Platform to help you decide

Includes
  • Guided prompts for Day 1 help you capture the essentials of your life, health details, family care roles, key contacts, vital records, personal stories and more, so that loved ones have the basics they need when it matters most.
  • A downloadable record of day 1 for your loved ones
  • Ability to record answers in text, audio, or video.
  • Access to the Welcome Video, instructions, and our Resource Hub & Don’t Be Caught Dead podcast episodes.
  • Option to subscribe anytime to unlock Days 2–15 and keep your progress.
  • You’ll receive a reminder 3 days before your 10-day trial ends, giving you time to decide before your trial access finishes.
  • Australian-hosted, secure data storage and privacy-first design

Tip: Upgrade within the first 12 months to any paid plan at no extra cost.

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