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Welcome to Critical Info

Choose Your Plan
A simple way to capture your end-of-life plan, making it easier on you and your loved ones. You’ll have a fully documented, downloadable Critical Info profile to share with your loved ones for when your information becomes critical.
Every paid plan includes
  • Step-by-step prompts across 15 key life areas (health, finances, family, digital life, etc.) so nothing important is missed.
  • The ability to record answers in text, audio, or video.
  • Plan at your own pace, using daily email prompts or whenever you have the time.
  • To-Do list for unfinished items.
  • Step-by-step guidance on how to complete your personalised task list.
  • Culturally inclusive prompts and access to our Resource Hub & Don’t Be Caught Dead podcast episodes.
  • Keep originals of legal/medical documents safely offline; store location references securely online.
  • Australian-hosted, secure data storage and privacy-first designed.

Select the option that works best for you.

Family Membership is coming in early 2026.

2 Day Trial
FREE 48–Hour Trial

Experience the Critical Info Platform with no credit card required. Complete Day 1 of your Critical Info Profile, download a PDF of your first answers, and explore the Critical Info Platform to help you decide.

Includes
  • Guided prompts for Day 1 help you capture the essentials of your life, health details, family care roles, key contacts, vital records, personal stories and more, so that loved ones have the basics they need when it matters most.
  • Ability to record answers in text, audio, or video.
  • Access to the Welcome Video, instructions, and our Resource Hub & Don’t Be Caught Dead podcast episodes.
  • Option to subscribe anytime to unlock Days 2–15 and keep your progress.
  • 24-hour reminder email if you haven’t subscribed, and 48-hour free access before your Critical Info profile is removed.
  • Australian-hosted, secure data storage and privacy-first design.

Tip: Upgrade within the first 12 months to any paid plan at no extra cost.

Basic — Budget-friendly
$ 10 /month

Start small – feel relief knowing the first steps are done.

Perfect for getting started with flexible month-to-month access.
  • Full Critical Info Platform functionality.
  • Keep a record of where your confidential documents are stored. No need to upload them.
  • Create a To-Do List for outstanding tasks and stay on track.
  • Access to free deathcare and bereavement support through the Resource Hub.
  • Keep up with life’s changes. Update your Critical Info Profile anytime.
  • Your Critical Info Profile is securely stored in Australian data centres that meet the highest Australian standards.
  • Cancel anytime.
Essentials — once-off payment
$ 99 /year
(save $21 vs monthly)

Finish your full plan in a year. Peace of mind for less than $2/week.

Follow the Critical Info Platform system to develop your Critical Info Profile.

Once done, download and share.

Everything in Monthly, plus:
  • 12 months’ secure access to your Critical Info Profile.
  • Update anytime, 24-hour access.
  • Priority email technical support.
  • Start here, and upgrade to Premium at no cost within the first 12 months of membership.
Coming soon
Premium — Best Value
$149 for your first year,
then $30/year

Lifetime peace of mind—your plan evolves with you, supported by experts. Lifetime updates and ongoing reminders so your family is always protected.

For continuous access, extra support and lifetime updates. Your Critical Info Profile reflects your wishes, important documents, key contacts, and memories. It becomes a living document. When your circumstances change, update your information to reflect these changes at no extra cost.

Everything in Essentials, plus:
  • Ongoing secure Critical Info Profile storage and feature updates.
  • Expert-led webinars on wills, superannuation, and grief support.
  • Plan reminders and check-ins.
  • Special offers and discounts.
  • Lowest ongoing cost membership option.
  • Family sharing options – coming soon!